/* Click Experience v4.0 — conversational Asistente Click */
.cxs-hero--reference .cxs-assistant-wrap{position:relative;align-self:center;min-width:0;padding:12px!important;border-radius:34px;background:linear-gradient(145deg,rgba(39,173,255,.22),rgba(0,21,92,.08));border:1px solid rgba(100,196,255,.28);box-shadow:0 30px 90px rgba(0,8,42,.34),0 0 70px rgba(39,173,255,.10);backdrop-filter:blur(18px) saturate(120%)}
.cxs-hero--reference .cxs-conversation{height:min(620px,68vh);min-height:530px;max-height:650px;display:grid;grid-template-rows:auto minmax(0,1fr) auto auto auto;overflow:hidden;border-radius:25px!important;background:linear-gradient(180deg,#edf5ff 0%,#eaf2fb 42%,#e5eef8 100%)!important;border:1px solid rgba(255,255,255,.72)!important;box-shadow:0 24px 70px rgba(0,21,92,.24)!important;color:#071d54!important;transform:none!important}
.cxs-hero--reference .cxs-assistant.cxs-conversation::before{content:"";position:absolute;inset:0;pointer-events:none;background:radial-gradient(circle at 85% 0%,rgba(39,173,255,.15),transparent 35%),linear-gradient(135deg,rgba(255,255,255,.5),transparent 28%);z-index:0;transform:none!important;animation:none!important}
.cxs-conversation>*{position:relative;z-index:1}

.cxs-conversation__header{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:18px 18px 15px;background:rgba(255,255,255,.78);border-bottom:1px solid rgba(35,89,151,.11);backdrop-filter:blur(14px)}
.cxs-conversation__identity{display:flex;align-items:center;gap:11px;min-width:0}.cxs-conversation__avatar{width:48px;height:48px;display:grid;place-items:center;flex:none;border-radius:15px;background:#fff;border:1px solid rgba(0,21,92,.10);box-shadow:0 8px 24px rgba(0,21,92,.10);overflow:hidden}.cxs-conversation__avatar img{width:39px;height:auto;max-height:32px;object-fit:contain}.cxs-conversation__identity h2{font-family:var(--cxs-font-display,"Sora",sans-serif);font-size:17px!important;line-height:1.15;margin:0!important;color:#061d5d!important;font-weight:750;letter-spacing:-.035em}.cxs-conversation__identity p{display:flex;align-items:center;gap:6px;margin:5px 0 0;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:9px;color:#64799b}.cxs-conversation__identity p i{width:7px;height:7px;border-radius:50%;background:#25d366;box-shadow:0 0 0 4px rgba(37,211,102,.11);flex:none}
.cxs-conversation__header-actions{display:flex;align-items:center;gap:7px;flex:none}.cxs-conversation__header-actions button{border:0;cursor:pointer;font-family:var(--cxs-font-ui,"Manrope",sans-serif);transition:transform .18s ease,background .18s ease,border-color .18s ease}.cxs-conversation__human{min-height:36px;padding:0 12px;border-radius:999px!important;background:#e5f8ec!important;color:#15783d!important;font-size:9px;font-weight:800}.cxs-conversation__human:hover{background:#d8f4e3!important;transform:translateY(-1px)}.cxs-conversation__reset{width:36px;height:36px;border-radius:12px!important;background:#eef3fa!important;color:#617695!important;font-size:18px}.cxs-conversation__reset:hover{background:#e2ebf6!important;transform:rotate(-12deg)}

.cxs-conversation__thread{overflow-y:auto;overscroll-behavior:contain;padding:16px 16px 13px;scrollbar-width:thin;scrollbar-color:rgba(40,91,148,.22) transparent;background-image:linear-gradient(rgba(255,255,255,.08) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.08) 1px,transparent 1px);background-size:32px 32px;scroll-behavior:smooth}.cxs-conversation__thread::-webkit-scrollbar{width:6px}.cxs-conversation__thread::-webkit-scrollbar-thumb{background:rgba(40,91,148,.18);border-radius:99px}.cxs-conversation__day{display:flex;justify-content:center;margin:0 0 16px}.cxs-conversation__day span{padding:5px 9px;border-radius:999px;background:rgba(255,255,255,.72);border:1px solid rgba(42,100,163,.10);font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:7px;font-weight:800;letter-spacing:.12em;color:#7b8da7}
.cxs-msg{display:flex;margin:0 0 10px;animation:cxsMsgIn .34s cubic-bezier(.22,.74,.16,1) both}.cxs-msg--user{justify-content:flex-end}.cxs-msg__bubble{position:relative;max-width:86%;padding:11px 13px 7px;border-radius:16px 16px 16px 5px;background:#fff;border:1px solid rgba(47,100,161,.10);box-shadow:0 7px 22px rgba(8,38,80,.07)}.cxs-msg--user .cxs-msg__bubble{background:linear-gradient(135deg,#0b2e75,#104b9e);border-color:transparent;border-radius:16px 16px 5px 16px;box-shadow:0 8px 22px rgba(0,35,101,.18)}.cxs-msg__bubble p{margin:0;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:11px;line-height:1.62;color:#263e62;white-space:pre-wrap;overflow-wrap:anywhere}.cxs-msg--user .cxs-msg__bubble p{color:#fff}.cxs-msg__bubble>small{display:block;margin-top:5px;text-align:right;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:7px;color:#93a3b7}.cxs-msg--user .cxs-msg__bubble>small{color:rgba(255,255,255,.64)}
.cxs-msg__actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}.cxs-msg__action{display:inline-flex;align-items:center;justify-content:center;min-height:34px;padding:7px 10px;border-radius:10px;border:1px solid rgba(37,104,175,.18);background:#f2f7fd;color:#14599e;text-decoration:none;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:8.5px;font-weight:800;cursor:pointer;transition:transform .18s ease,background .18s ease,border-color .18s ease}.cxs-msg__action:hover{background:#e6f3ff;border-color:rgba(39,173,255,.42);transform:translateY(-1px)}.cxs-msg__action.is-human,.cxs-msg__action.is-whatsapp{background:#25d366;color:#fff;border-color:#25d366}.cxs-msg__action.is-whatsapp{width:100%;font-size:10px;min-height:40px}

.cxs-conversation__typing{display:flex;align-items:center;gap:4px;padding:0 18px 8px;color:#6c809e;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:8px}.cxs-conversation__typing span{width:5px;height:5px;border-radius:50%;background:#4e8dca;animation:cxsTyping 1s ease-in-out infinite}.cxs-conversation__typing span:nth-child(2){animation-delay:.14s}.cxs-conversation__typing span:nth-child(3){animation-delay:.28s}.cxs-conversation__typing small{margin-left:5px;font-size:8px;color:#8698af}
.cxs-conversation__quick{display:flex;gap:6px;overflow-x:auto;padding:0 14px 10px;scrollbar-width:none}.cxs-conversation__quick::-webkit-scrollbar{display:none}.cxs-conversation__quick button{flex:none;min-height:34px;padding:7px 11px;border-radius:999px;border:1px solid rgba(40,111,183,.17);background:rgba(255,255,255,.80);color:#285b91;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:8.5px;font-weight:750;cursor:pointer;white-space:nowrap;transition:transform .18s ease,background .18s ease,border-color .18s ease}.cxs-conversation__quick button:hover{background:#fff;border-color:#53a9e5;transform:translateY(-1px)}

.cxs-conversation__composer{display:grid;grid-template-columns:minmax(0,1fr) 42px;align-items:end;gap:8px;padding:10px 12px;background:rgba(255,255,255,.86);border-top:1px solid rgba(37,86,147,.10);backdrop-filter:blur(12px)}.cxs-conversation__composer textarea{width:100%;max-height:104px;min-height:42px;padding:11px 13px;border:1px solid rgba(34,90,153,.16);border-radius:15px;background:#fff;color:#16375d;font-family:var(--cxs-font-ui,"Manrope",sans-serif);font-size:11px;line-height:1.55;resize:none;outline:0;box-shadow:inset 0 1px 0 rgba(255,255,255,.8);transition:border-color .18s ease,box-shadow .18s ease}.cxs-conversation__composer textarea::placeholder{color:#93a3b8}.cxs-conversation__composer textarea:focus{border-color:#4fb5ef;box-shadow:0 0 0 3px rgba(39,173,255,.11)}.cxs-conversation__composer button{width:42px;height:42px;border:0;border-radius:14px;background:linear-gradient(145deg,#0a2d78,#0e55b8);color:#fff;display:grid;place-items:center;cursor:pointer;box-shadow:0 8px 22px rgba(0,48,126,.22);transition:transform .18s ease,box-shadow .18s ease}.cxs-conversation__composer button:hover{transform:translateY(-2px);box-shadow:0 11px 26px rgba(0,48,126,.28)}.cxs-conversation__composer button span{font-size:20px;line-height:1;transform:translateY(-1px)}
.cxs-conversation__footer{min-height:34px;padding:8px 14px!important;display:flex!important;justify-content:space-between!important;gap:10px;background:rgba(239,245,252,.92)!important;border-top:1px solid rgba(43,96,155,.08)!important;font-family:var(--cxs-font-ui,"Manrope",sans-serif)!important;font-size:7px!important;color:#8a9bb0!important}.cxs-conversation__footer span,.cxs-conversation__footer strong{font-size:7px!important;font-weight:600!important;color:#8193aa!important}.cxs-conversation__footer strong{color:#4476ad!important}.cxs-conversation__noscript{padding:10px;font-size:10px;color:#4f6787}

.cxs-a-transcript{margin:12px 0}.cxs-a-transcript pre{white-space:pre-wrap;max-width:680px;max-height:320px;overflow:auto;padding:14px;border-radius:10px;background:#f5f8fc;color:#4d6280;font-size:11px;line-height:1.65}

@keyframes cxsMsgIn{from{opacity:0;transform:translateY(8px) scale(.985)}to{opacity:1;transform:none}}
@keyframes cxsTyping{0%,60%,100%{transform:translateY(0);opacity:.42}30%{transform:translateY(-3px);opacity:1}}

@media(max-width:1100px){.cxs-hero--reference .cxs-conversation{height:590px;max-height:none}.cxs-conversation__identity h2{font-size:16px!important}.cxs-conversation__human{padding-inline:10px}}
@media(max-width:960px){.cxs-hero--reference .cxs-assistant-wrap{max-width:640px;width:100%;padding:10px!important}.cxs-hero--reference .cxs-conversation{height:610px;min-height:560px}.cxs-msg__bubble{max-width:82%}}
@media(max-width:600px){.cxs-hero--reference .cxs-assistant-wrap{width:calc(100% + 8px);margin-left:-4px;padding:6px!important;border-radius:26px}.cxs-hero--reference .cxs-conversation{height:min(650px,78svh);min-height:565px;border-radius:21px!important}.cxs-conversation__header{padding:14px 12px 12px}.cxs-conversation__avatar{width:42px;height:42px;border-radius:13px}.cxs-conversation__avatar img{width:34px}.cxs-conversation__identity h2{font-size:15px!important}.cxs-conversation__identity p{font-size:7.5px}.cxs-conversation__human{font-size:0;width:38px;padding:0}.cxs-conversation__human::after{content:"Persona";font-size:7px}.cxs-conversation__reset{width:34px;height:34px}.cxs-conversation__thread{padding:13px 11px 10px}.cxs-msg__bubble{max-width:91%;padding:10px 11px 7px}.cxs-msg__bubble p{font-size:10.5px;line-height:1.58}.cxs-conversation__quick{padding-inline:10px}.cxs-conversation__composer{grid-template-columns:minmax(0,1fr) 40px;padding:9px}.cxs-conversation__composer textarea{font-size:16px;min-height:40px;padding:9px 11px}.cxs-conversation__composer button{width:40px;height:40px}.cxs-conversation__footer{padding:8px 10px!important}.cxs-conversation__footer strong{display:none!important}}
@media(prefers-reduced-motion:reduce){.cxs-msg,.cxs-conversation__typing span{animation:none!important}.cxs-conversation__thread{scroll-behavior:auto}.cxs-msg__action,.cxs-conversation__quick button,.cxs-conversation__composer button,.cxs-conversation__header-actions button{transition:none!important}}